Help/FAQs

Yes—colors outside the listed options are considered by individual request. The garment color can affect how airbrush colors appear.

Dark garments require a different painting process and additional layers of paint, which means an increased artwork charge and additional production time. Special-order garments may also involve sourcing costs and additional delivery time.

Please contact us before purchasing so we can confirm availability, pricing, and timing.

Toddler tees and infant items remain White only.

You can ask about men’s and women’s V-neck tees, adult and youth long-sleeve tees, women’s racerback tanks, standard tanks, women’s fitted tanks, and three-quarter-sleeve raglan/baseball tees.

V-necks, racerback tanks and raglan/baseball tees are not stocked and require a special order. Some standard and fitted tanks may be available from existing stock, including selected Bella and Next Level styles; please ask what is available.

These are inquiry-only options unless specifically offered on your design listing. Contact us before purchasing so we can confirm the garment, size, color, additional cost and timing.

Please contact us first with the design you want, garment type, size, color, quantity and any event date. We’ll confirm availability, the total price and timing before you purchase. There’s no need to buy a T-shirt and a separate upgrade on your own.

Special-order garments are inquiry-only unless the listing specifically offers them. A size chart describes fit—it does not guarantee that an item is in stock.

Yes! We welcome requests for your own denim jackets, jeans, leather jackets, a favorite T-shirt style and other suitable items. Send clear photos of the item and its fabric/care label, along with your artwork idea and preferred placement. We’ll discuss the options, preparation, price and timing before you ship it.

For T-shirts and similar washable apparel, we prefer cotton or blends containing at least 50% cotton for best results with our process. Polyester and spandex/stretch garments are reviewed individually: the fabric, finish, amount of stretch and artwork placement affect suitability and expected durability. Nylon jackets are not recommended for our airbrushing service. Dark garments require additional preparation or paint layers, increasing the artwork charge and production time—even when you supply the item.

Please wait for approval and shipping instructions before sending anything.

Items must be clean and completely dry; new items are preferred. For a worn or used washable item that has previously been washed, rewash it according to its care label, then run several additional rinse cycles to remove any detergent residue. Avoid fabric softener and dryer sheets when preparing it.

Soap, softener and other residues can interfere with paint adhesion and reduce durability, even with heat-setting. Let us know about any fabric treatments or coatings.

For leather, dry-clean-only or specialty items, ask us for preparation instructions first—do not use the clothing wash-and-rinse instructions above.

Not every design fits every garment in the same way. Placement or sizing may need adjustment around zippers, pockets, narrow tank fronts or smaller garments. Some designs may need to be simplified or reduced in detail for infant and toddler-sized items.

We’ll confirm any necessary design changes and additional charges with you before you order.

No. Sourcing a special-order garment adds time before painting begins. We’ll confirm the expected sourcing and production schedule before purchase; delivery to you is additional.

Use our Garments and Size Guide for the specific brand and style you are ordering. Compare the measurements with a similar garment you already wear comfortably, laid flat without stretching. Don’t rely on the size label alone: youth, adult, fitted and unisex garments have different proportions.

If you’re unsure which chart applies, ask before ordering.

• Follow the artwork-care instructions supplied with your order and the garment’s care label.
• Wash airbrushed apparel in cold water and hang-dry to help protect the artwork and fit.
• Avoid bleach and scrubbing the painted area.

Some shrinkage is possible, especially with cotton and tumble drying. Pre-shrunk does not mean shrink-proof. Fabric blends vary by style and color.

For leather or another specialty item, ask us for item-specific care instructions.

Do not use bleach on your airbrushed item. Avoid applying stain removers directly to the artwork or scrubbing the painted area. If you’re unsure how to treat a stain, contact us before using a cleaning product.

The fabric paint is heat-set for lasting wear. Following the care instructions helps preserve the artwork through repeated washing. Wear, laundering and the garment itself all affect its lifespan.

We use water-based fabric paint for our airbrushed apparel and heat-set the artwork. Follow the care instructions supplied with your order.

Choose a design and use the personalization and garment options provided on that listing. Enter names exactly as you want them painted and double-check spelling, size and color before checkout.

Changes beyond the listed options—such as extra artwork, a different layout or added detail—need a custom quote before purchase.

Yes, subject to the design and garment. Additional artwork carries an additional charge unless the listing already includes both sides. Send your front-and-back request before purchasing so we can confirm the layout and total price.

Yes—custom artwork and portraits are a specialty. For a useful quote, please send:

• A clear reference photo or description of your idea.
• The garment or item, size, color and quantity.
• Artwork placement, any names or wording, and your event date if applicable.

We’ll review suitability and quote based on the artwork’s detail, placement and painting time. Please wait for confirmation before purchasing a design that does not cover your request.

Quantity orders are welcome. Send the design, number of items, size breakdown, names and event date so we can confirm the details, availability, price and schedule.

Standard listed designs on stocked garments generally require 2–4 business days for production once payment and all required order details are received. Shipping transit time is additional.

Special-order garments, detailed custom artwork and larger orders need their own schedule. If you have an event date, contact us before ordering so we can confirm whether the timing is possible.

Contact our studio with your order number and the missing information. We need complete, confirmed details before painting begins; delays in receiving your reply can delay production. Please check the email address used at checkout for questions from us.

Contact our studio as soon as possible with your order number and the requested change. We’ll check the order’s progress before confirming what is possible. Changes or cancellations are not guaranteed once custom work has begun or a special-order garment has been ordered for you.

Please ask before purchasing and tell us the date you need the item in hand—not just the event date. We’ll review the artwork, quantity, garment availability and shipping time before confirming whether we can accommodate it. Adding a date to your order does not by itself confirm that deadline.

• We do not accept change-of-mind returns or exchanges on personalized or custom-made items.
• This includes an incorrect size selected by the customer or spelling supplied incorrectly. Please double-check your details before checkout.
• If your item arrives damaged, is defective, or was made incorrectly by our studio, please contact us so we can help.

Contact our studio promptly. For visible shipping damage, please report it within 24 hours of delivery whenever possible so we can document the issue.

• Include your order number, a description of the problem and clear photos of the item and affected area.
• For shipping damage, also photograph the packaging and shipping label. Keep the packaging until the issue is resolved.
• Do not wear, wash, alter or attempt to repair the item while we review the problem.

We may need additional information or a return inspection before confirming a repair, replacement or refund. Damage caused after delivery by wear, accidents or improper care is not covered.

• Contact our studio within seven calendar days of delivery to request a return or exchange.
• The item must be unworn, unwashed, unaltered and suitable for resale.
• Wait for approval and return instructions before sending it back. Include your order number.
• For a change-of-mind return, you pay return shipping. Shipping costs for a confirmed studio error or defective item will be addressed as part of the resolution.

Refunds are confirmed after the returned item is inspected. No restocking fee applies.

Please contact our studio first. We’ll provide the appropriate return address and instructions privately after approval. Do not send an item without return instructions.

• Check nearby delivery locations and ask household members whether they accepted it.
• Contact our studio promptly with your order number.
• We’ll review the tracking and help investigate with the carrier. Additional information may be needed to resolve the claim.

Use our contact page, email sales@airbrushapparel.com or call 908-333-8844. For an existing order, include your order number and a clear description of your question.

Inquiries are answered in the order received. Each request gets personal attention, so please allow extra time for detailed custom-project questions.